Home: Frequently Asked Questions

OUR SERVICES

How long have you been in Business?
We have been providing live psychic readings by phone since 1992. This is our 20th year in the industry.

Can I choose my own psychic?
Yes. You can read the psychic profiles and the times they are available or you can ask your customer rep at 1-800-873-7073 to help you choose a psychic that fits your personality and special needs.

What is the average length of time I’ll need for a good reading?
The time you need depends entirely on the complexity of your situation. Generally, a twenty minute session is adequate. However, only you can determine how difficult your situation is and how much time you’ll need. A simple question may only require a 10 minute session, a more complex one 30 minutes. Nothing is more frustrating than being cut off in the middle of an important conversation. Sometimes one answer will lead to another, so make certain you allow yourself enough time to thoroughly explore you situation. Should you need a longer session than you originally purchased you can always call customer service at 1-800-873-7073 to purchase more time.

What If I’m not happy with the service?
If for any reason you are not satisfied with the psychic you have chosen hang up within the first 2-3 minutes of your session and call customer service. If you have never spoken with that psychic we will give you up to three 3 minutes back. If you go beyond the 3 minute allowance we can only give you the time you have remaining on your session with another reader.

Do you have a money back guarantee?
Yes, we have a one time money back guarantee. If at any time you are dissatisfied with our service you may request a full refund on the session that caused your dissatisfaction and we will gladly and promptly refund your money. However, once a full refund is given you will automatically be blocked from future use of this line.

Do you have an online chat option?
We do not currently offer chat services.

How can I contact you?
You can contact customer service at 1-800-873-7073, e-mail us at customerservice@foretellpsychics.com, or write us at Foretel Communications, LLC  PO Box 774, Warrington, PA 18976.

OUR PSYCHICS

Are your psychics authentic?
To become a Foretell psychic the reader must be 85% or more accurate during three test readings. They must be professional, honest, non-judgmental , accurate, and compassionate in their ability to relate what they see; and they must have a genuine desire to help their clients. One of the psychics we hired jokingly remarked, “ Its easier to get into Harvard! ”

Where do you find your psychics?
Most find us through word of mouth or from our advertisements. Many have been referred by our customers and some by other professional psychics currently on our line.

How do you choose your psychics?
When we assess a potential reader we first sent out an application requesting their qualifications, references and general information. We then set up an interview to determine their demeanor and professionalism over the phone. If the interview goes well and their credentials and references check out, we set up three test readings to judge their accuracy and abilities. If they get through all of this with good marks they become a Foretell psychic.

How can a psychic read me over the phone?
All living things are connected, always touching each other through a Universal consciousness, a cosmic energy that ties everything and everyone together. Using their inner senses to get feedback from this energy, your psychic can touch and connect with you as if you were in the same room. In fact, it is often easier for a psychic to connect with you over the phone because they are not distracted or prejudiced by your physical appearance or surroundings. The psychic needs to see your soul not your facial expression or the jewelry and clothes you wear.

When are your psychics available?
We are open 24 hours a day, 7 days a week, 365 days a year. The availability of an individual psychic is posted in their bio.

PRIVACY

Who sees my account information?
All customer account information is on a closed system. Our customers account information is strictly confidential and shared only with the account holder.

What information do you give my psychic?
The only information we give your psychic when transferring your call is your first name and your date of birth.

Do you sell any of my personal or account information?
No, we never sell or share customers information.

Is my call monitored?
Calls to customer service are sometimes monitored to insure quality and service.

 

GENERAL QUESTIONS

Can we really predict the future? Why should we want to?
The future is not thought by most to be fixed, rigid or absolute. Most believe we have free will to make choices and therefore change our future. However, through the use of several tried and tested divination techniques, we do seem to be able to get a glimpse of what the our future may hold. The art of divination (prediction) allows us to assess our current situation and examine the choices we need to make to improve its’ outcome.

When did the art of divination begin?
Probably the first time man asked “why?”. There are signs of astrological divination throughout mans’ history, including monuments like Stonehenge in England. The Incas, Aztecs, Egyptians and Chinese all used the heavens to predict future events. Prophecy, dream interpretation and visions appear in both the Old and New Testaments of the Bible. All have been practiced by the monks, scholars and clergy of many religions for centuries. Most divinatory systems embrace and use symbols associated with a wide range of religions. Christian, Pagan, Egyptian and Oriental symbols as well as alphabets and letter systems from Northern Europe to China are all used in one form or another. From Runes (tossed stones) in Northern Europe to I Ching (tossed coins) in China, man has sought to see Visions of his future throughout his existence.

How does Divination (the art of prediction) work?
Some believe there is a guiding force or spirit directing the fall of the cards, coins, runes, tea leaves etc. Some believe in a Universal Consciousness that wires us all together or in synchronicity where the patterns in our palms, the position of the stars at our birth, the way the cards fall in a reading are all connected to us somehow and therefore have a specific meaning. Others believe everything is random, entirely disconnected and unrelated. They believe the accuracy of a reading hangs on the interpretation and ability of the reader. They feel the best readers not only know and understand the tools of their trade but are also hypersensitive to the human condition. As with so many choices in life, you have to decide for yourself how it works. We just know from experience that it does.

Does a psychic automatically read everyone around them?
The ability to read an individual requires deliberate focus that can, quite frankly, be exhausting. To avoid burnout most professional psychics ignore, shut down or tune out when they are not working. If they didn’t they would probably go crazy from the onslaught of information around them.

Can psychics read everyone?
No. If a person does not want to be read or does not want to know the truth, they can subconsciously throw up a negative energy field that blocks the universal vibrations the psychic needs to do an accurate reading. That is why it is very important for you to concentrate on “what you need to know” not “what you want to hear” if you want an accurate reading.

Why can’t a psychic see their own future?
Psychics have the same human frailties as everyone else. Just like everyone else, they rationalize away what they do not want to see. They find it much easier to read personal situations when they are not emotionally attached to the information they receive. The ability to detach, step back and see the truth is very difficult when its your own life. That’s why psychics read for each other and not for themselves.

Are psychics 100% accurate?
Rarely. Psychics get information in bits and pieces, images, sounds, smells and feelings. They must then use their intuition to put those pieces together. Just like a jigsaw puzzle, if one or two pieces are missing you may not get the whole picture or you may misinterpret it’s symbolism. Your questions and affirmations during a reading help the psychic to get a more accurate and complete picture of the situation . So don’t be shy about questioning what your psychic is telling you. The more you contribute the more accurate your reading will be.

Why do people consult psychics?
There are many reasons. Some call to find lost items or to contact loved ones from the other side but most call for insight and advise about personal, financial and career choices. The advise of your very own personal psychic can be an enormous help during difficult times. Friends and family are very often opinionated and rarely neutral during stressful situations. The benefit of having someone who can look at your situation with insight and clarity and without prejudice or judgment, someone you can trust to keep your most private thoughts and feelings in complete confidence can be like someone lifting a thousand pound weight off your shoulders. A good psychic has an innate need to help others, they will always understand and always be there for you to help you see your alternatives and give you hope for a better future.

Do you have any famous customers?
Many, however because the sessions we provide are confidential we can’t reveal our client list. All we can say is, we provide readings to people from all walks of life including actors, musicians, politicians and TV personalities

Can a psychic reunite me with my loved one?
No one can control someone else's life unless they let them. A psychic can help you gain perspective and understanding of why the relationship is in trouble. They can suggest changes you can make to possibly improve the relationship. They cannot, however, make anyone do what they do not want to do.

Can psychics cast spells?
The term “spell” gives the impression that we have power over someone's free will. We do not. No one does.

It was predicted I would meet my soul mate. Why haven’t I?
For someone to enter and complete your life you must be open and ready for them. You may be blocking the event yourself by not doing the inner work necessary to allow the relationship to develop.

* You may have to let go of and old hurt from a previous relationship.

* You may need to strengthen your self confidence and sense of inner security before feeling safe about letting someone in.

* You may need to revaluate what your idea of a relationship should be.

* You may need to make more time in your schedule for a relationship.

* You may not really want a relationship right now.

* Your soul mate may be living next door but if you keep the door locked they can’t come in.

 

BILLING & PRICING

How much does a reading cost?
To introduce you to our service we have a great introductory rate of only $1.00 a minute for up to 30 minutes on your first session. After your first session, packages start at $2.99 per minute or $3.99 per minute depending on what psychic you chose. At Foretell we take pride in our ability to keep our prices low and our quality high.

What types of payment do you accept?
We accept all major credit cards, debit cards, PayPal and personal checks with the proper identification.

How will charges appear on my statement?
Credit and debit card charges will appear as FORTEL 1-800-873-7073 on your credit card statement. Charges paid by personal check will appear as Foretel Communications on your checking account statement.

Where do I send my PayPal payment?
All PayPal payments should be sent to paypal@foretellpsychics.com. You must be a confirmed and verified PayPal member. Please call customer service for complete instructions on how to make a payment.

How do I purchase time with a psychic?
Call customer service at 1-800-873-7073 to set up an account.

Can you charge my phone bill?
No, we no longer offer 900# service.

Do you accept Personal checks?
Yes, please contact customer service for details.

Can I purchase just a few minutes?
The minimum session time with a psychic is 10 minutes.

 

PREPARING FOR YOUR READING

Before your reading:

*Check out the psychic bios to see who’s available and the types of readings you may feel more comfortable receiving.

*If possible, have the name and birth dates of anyone you wish to discuss.

*Write down a list of things you want to discuss and any questions you may have.

*Relax, call from a place where you will not be interrupted or disturbed by children or other people.

*Turn down the ringers on any extra phones and turn off all electronic devices, TV's , radios, microwaves etc.

*Focus and try to clear your mind of all non-essential information.

*Have billing information ready so you don’t get frustrated looking for your credit card or checking account information when you call customer service for your reading.

*If you don’t have a specific reader in mind give your customer service rep a general sense of the type of reading you’re looking for so they can help you choose a reader whose personality and qualifications are best suited to you and your situation.

During Your Reading

*Don’t play guessing games. Ask direct questions and give direct answers. The clearer you are about the problem you are confronting the better able your psychic will be to tune into the energy surrounding that problem and help you solve it. Psychics see things in bits and pieces from the moment you speak. They are bombarded with sights, smells, sounds, images of all types. They need your input to focus on what is important.

*Keep an open mind don’t dismiss anything. Your psychic may be seeing a side of the situation you are not or they may be picking up on a past or future situation.

*When your psychic says something that really connects, confirm it immediately

*If you don’t understand something, ask for clarification.

*If something doesn’t feel right, say so and explain why.

*If you feel your psychic is not connecting with you do not stay on the line, hang up immediately and call customer service at 1-800-873-7073. We will credit you up to 3 minutes and connect you with another psychic for your remaining time.

After Your Reading
Your psychic should have empowered you with the truth and knowledge you need to make the right choices for your future. However, you and you alone have the free will to make the decisions and choices that will determine your future. Question yourself. Has your attitude or first impression of the situation changed? Did your psychic offer advice and suggestions to help you improve or deal with the situation? Do you have the inner strength and courage to make the choices you know are necessary to improve your situation?

If you need additional help or clarification, your psychic will always be here for you. Your own personal psychic can be an invaluable asset, a personal confidant who sees clearly without prejudice or judgment what you need to see. Someone who has the compassion and understanding to help you help yourself to a brighter and happier future. So relax, contemplate your session and realize your world is what you make it. The choice to make it better is yours and yours alone.

Last Updated 01/08/2011